“The future belongs to a very different kind of person with a very different kind of mind – creators and empathizers, pattern recognizers and meaning makers. These people…will now reap society’s richest rewards and share its greatest joys.”
-Daniel Pink, 2005
Connect with Me
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First and foremost I am a designer. I am passionate about the power of design and design thinking to solve complex problems and to create positive social change. I am currently the Director of the Health Design Lab at Emily Carr University where I lead health design projects with industry partners including health authorities, hospitals, non-profits and private businesses. I hold a Master of Design degree and Bachelor of Design degree with a major in Industrial Design from Emily Carr University of Art and Design. My work commonly crosses disciplines from industrial design to communication design to service design.
In addition to my own design practice, I also have the privilege of sharing my knowledge and passion for design with others through teaching. I teach undergraduate students in the design program at Emily Carr University and also teach design to elementary school students in BC. Working with this wide range of students allows me to consider design pedagogy from multiple perspectives and identify insights across teaching environments.
The ‘fuzzy front end’ is my favourite part of the design process. I enjoy uncovering problems, gaining insights from users, and synthesizing information to tease out design opportunities and innovative possibilities. My design process frequently includes co-creation and generative research methods to gather key ideas, insights and dreams from the people I am designing for. Often working in the fields of healthcare and education, I believe that by engaging people in the design process – be they caregivers, patients, teacher or students - we can begin to think differently about the way that we heal and the way that we teach to ultimately create positive change in those fields.
Currently, as the Director of the Health Design Lab and previously as a healthcare consultant and designer for Blue Cottage Consulting I frequently facilitate workshops with patients, families and healthcare staff to better understand their needs and vision for improved solutions. Through a participatory co-design approach I help participants to generate ideas for future hospitals and care experiences. In my research and design practice with K12 teachers, I support teachers with the use of design and design thinking as a pedagogic approach. I work with teachers to discover ways that design projects can support their instructional goals and their student’s learning. Whether I’m working with a group of doctors and nurses, or elementary school teachers, I enjoy bringing people together through interactive workshops and facilitating discussions about design opportunities within their organizations.
As a designer, educator, research, and facilitator I seek opportunities to rethink and address contemporary social challenges through design.